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Building Conversation Topics

Topics are the building blocks of your copilot's conversation logic. Let's create your first topic.

Understanding Topics​

A topic represents a specific conversation path that includes:

  • Trigger phrases: What users say to start this conversation
  • Conversation flow: The bot's responses and questions
  • Actions: What the bot can do (send messages, call APIs, etc.)

Creating Your First Topic​

  1. Navigate to Topics in the left panel
  2. Click "New topic"
  3. Choose "From blank" to start fresh

![Placeholder for Screenshot: Topics Management Page]

Defining Trigger Phrases​

Add phrases that will activate this topic:

  • "Hello"
  • "Hi there"
  • "Good morning"
  • "Hey"
  • "Greetings"

![Placeholder for Screenshot: Trigger Phrases Configuration]

Building the Conversation Flow​

Use the visual conversation designer to create your bot's responses:

  1. Add a message node: "Hello! Welcome to my first copilot."
  2. Add a question node: "How can I help you today?"
  3. Create response options: Provide multiple choice answers
  4. Add follow-up actions: Based on user selections

![Placeholder for Screenshot: Visual Conversation Flow Designer]